Activation lock

I need help with activation lock on used phone

iPhone 11

Posted on Feb 4, 2023 04:57 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 05:01 PM

ONLY the prior owner who “set” the lock can release it by following these instructions:


How to remove Activation Lock - Apple Support


Until that occurs, the phone will remain useless.



3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.