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FaceTime between my wife and I

My wife and I can’t FaceTime each other, it tries, but ends the call as soon as one of us answers. Does this have to do with the fact that we use the same Apple ID? How can it be fixed?

Posted on Feb 4, 2023 10:11 AM

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Posted on Feb 4, 2023 10:15 AM

It very, very likely has to do with you both using the same Apple ID. Since an ID is designed to be used by a single person it probably thinks that when you have picked up on one device FaceTime on the others is not needed.


This document will show you how to create a new Apple ID (create an Apple Account)for your wife --> How to create a new Apple ID - Apple Support


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Question marked as Top-ranking reply

Feb 4, 2023 10:15 AM in response to BThornton78

It very, very likely has to do with you both using the same Apple ID. Since an ID is designed to be used by a single person it probably thinks that when you have picked up on one device FaceTime on the others is not needed.


This document will show you how to create a new Apple ID (create an Apple Account)for your wife --> How to create a new Apple ID - Apple Support


Feb 4, 2023 3:13 PM in response to BThornton78

Merging Apple accounts (IDs) or transferring data is not officially supported but there are some things you can do to almost the same effect. Read the links below for things you may need to do to transfer as much as is possible and to share some others.


Apps and media bought with one ID are permanently associated with that ID. Look into using Family Sharing to continue to be able to use items purchased with one Apple ID with other Apple IDs, and for some data sharing features.

- Family Sharing - What is Family Sharing? - Apple Support

- Set up Family Sharing - Set up Family Sharing - Apple Support


Share folders with iCloud Drive --> Share files and folders in iCloud Drive on iCloud.com - Apple Support


Read How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support about about how to share photos.


If you have signed into the first ID on a device then fortunately when you sign out of that ID, do not erase the device, then sign in with a different ID, it asks you in most cases if you wish to merge the data from the two IDs on your device. Say yes and later delete individual items from the other ID that you do not want. Note, in How to save apps and progress on one Appl… - Apple Community a Community Specialist says, "you will not be able to transfer the meta data from one Apple ID to another. Once you switch to another Apple ID the information associated with the old Apple ID will be gone except for physical content on the device like photos and videos."


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac --> Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


If another Apple ID is signed in you may need to enter the password for that ID to sign out of that ID first.


Click on this link to learn how to 'Sign in with your Apple ID' --> Sign in with your Apple ID - Apple Support


Additional community member posts:

- Apr. 2018 post by ASC helper Winston Churchill on transferring data from one Apple ID to another. Can I merge two iCloud accounts - Apple Community

- Feb. 2021 tips from Eric Root Apple ID - Apple Community



FaceTime between my wife and I

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