Since the last update, I cannot make a facetime call to my 2nd iphone that uses the same apple id. It resolves always to my apple id and fails even when I key the phone number. How do I stop if from resolving to "myself"?
Hello moosery,
We're glad you had the opportunity to complete those steps. With having completed those steps and confirmed your phone number is associated to your Apple ID, the next step would be to contact Apple next. You can find their contact information online via the link below.
Contact - Official Apple Support
Take care!
Hello moosery,
We're glad you had the opportunity to complete those steps. With having completed those steps and confirmed your phone number is associated to your Apple ID, the next step would be to contact Apple next. You can find their contact information online via the link below.
Contact - Official Apple Support
Take care!
Hi moosery,
Thanks for contacting Apple Support Communities!
We understand that you're unable to call via FaceTime to another device of yours that is using the same Apple ID. As long as both devices have their own phone number, you should be able to call each device from each device. If not, the troubleshooting steps outlined in this article may help you: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support
If you still need help
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
1. Make sure that your device has a Wi-Fi connection to the internet or a cellular-data connection.
Learn more if you're using router, firewall, or security software that restricts internet access.
2. If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data.
3. Go to Settings > FaceTime and make sure that FaceTime is on.
If you see "Waiting for Activation," turn FaceTime off and then on again. Learn what to do if you can't activate FaceTime.
If you don't see the FaceTime setting, make sure that Camera and FaceTime aren't off in Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
Make sure that you have the correct phone number or email address listed.
4. Go to Settings > General > Date & Time and turn on Set Automatically.
5. Restart your device.
6. Update your device to the latest version of iOS or iPadOS.
We hope this helps.
Cheers!
I’ve tried everything. It’s like it is resolving to my Apple ID and not the phone number. So it immediately hangs up. Any other ideas?
Facetime on two phones with same Apple ID
