Ventura 13.2 and Kernel Panic problems with external drives...

Question

Ventura 13.2 and Kernel Panic problems with external drives...

Updated to 13.2 and immediately upon connecting a portable G-Tech SSD drive, my M1 Max MacBook Pro restarted and had a kernel panic (I think, I'm new to a lot of these terms).

Since then the drive isn't visible ANYWHERE other than in system report, (not in finder nor in disk utility). I obviously tried to do a lot of troubleshooting and got the same kernel panics/results with two other drives one of them being a SanDisk Extreme SSD..

I really hope that there is a solution to this without losing all the critical commercial video footage that is on them. I did read that someone with a similar problem was able to resolve it by removing some old kernel extensions that didn't get removed when MacOS updated. I just don't know what I am safe to delete based on my report.

Could anyone take a peek at my EtreCheck reports to help out?

Thanks

Most recent report

MacBook Pro Apple Silicon

Posted on Feb 1, 2023 12:46 PM

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Answer 1

Missy5937

Community Specialist

Feb 4, 2023 08:40 AM in response to BransonBowler

Hello BransonBowler,

Thanks for posting in the Apple Support Communities. We're happy to look into this with you. We understand that you're experiencing kernel panics after updating your Mac. Have you tried the suggestions provided in article, If your Mac restarts and a message appears - Apple Support? The actions here can help identify the specific cause of the kernel panic.

Since the exact cause of the kernel panics you're receiving, don't appear to be fully identified yet, try booting up your Mac in safe mode (as directed in the article above) and testing to see if the same issue occurs. For full details regarding safe mode, check out: How to use safe mode on your Mac - Apple Support. Below we've provided the actions you'll need to take to get your Mac into safe mode for testing.

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

Depending on the outcome, there are different suggestions on how to proceed. Be sure to review the following sections from article, How to use safe mode on your Mac, to determine the best options going forward:

If the issue continues in safe mode

If the issue doesn't continue in safe mode

Keep us posted on how it goes.

Best regards.

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Ventura 13.2 and Kernel Panic problems with external drives...

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