my right airpod keeps dying while in the case

my right airpod is consistently dead even though it is always in the charging case

Posted on Feb 1, 2023 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2023 03:54 PM

Hi aotter_28,


If one AirPod isn't charging, take a moment to clean both it and the case with a soft lint free cloth, as the contact point is at the bottom of the stem on the AirPod.


Additionally, try resetting your AirPods as outlined here: How to reset your AirPods and AirPods Pro - Apple Support


"How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
• If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
• If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Should the issue persist after both cleaning and resetting them, contact Apple Support for additional assistance.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 3, 2023 03:54 PM in response to aotter_28

Hi aotter_28,


If one AirPod isn't charging, take a moment to clean both it and the case with a soft lint free cloth, as the contact point is at the bottom of the stem on the AirPod.


Additionally, try resetting your AirPods as outlined here: How to reset your AirPods and AirPods Pro - Apple Support


"How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
• If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
• If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Should the issue persist after both cleaning and resetting them, contact Apple Support for additional assistance.


Take care.

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my right airpod keeps dying while in the case

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