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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
As stated in the Title, the iPad only charges from the apple USB C cable when plugged in from one orientation. If the USB C cable is inserted the wrong way, it will not charge. I have tested multiple Apple cables and encounter the same problem.
iPad Pro 11-inch Wi-Fi
Make an appointment at the nearest Apple location to have your iPad evaluated for free.
Once the diagnostics are complete, the staff will explain your options.
Make a Genius Bar Reservation
Genius Bar Reservation and Apple Support Options - Apple
Or use this link to see if Apple can run remote diagnostics on your iPad:
iPad Pro only charges with USB C from one orientation.
