I am not able to download Ventura 13.2 to my Mac Air 13 inches 2019

montecolote Said:

"I am not able to download Ventura 13.2 to my Mac Air 13 inches 2019: Please kindly help me. I have plenty of storage left. I called my Cable company and my WiFI is working perfectly. downloading starts but it stops and said s failure has ocurred and to check my network and internet which I have done"

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Seems there is issues the the Mac's WiFi. So, refer to the following..

Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear your browsing history in Safari on Mac - Apple Support

II. Restart your Router:

1. Power: off the router
2. Wait: 30 seconds
3. Power: It back on

III. Boot in Safe Mode:

In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use safe Mode on your Mac - Apple Support

IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.

montecolote Said:

"I am not able to download Ventura 13.2 to my Mac Air 13 inches 2019: Thanks for the info. Ok. I use Firefox as the main browser.: [...] I was able to download Monterrey but now with ventura OS I am having issues. I was able to get Ventura and 13.1 version by going to my neighbor and using their wifi"

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For reference...

About Updating a Mac:

Looking to upgrade to macOS Ventura?

Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support

B. How to Verify:

II. Reveal your Model:

What is the Model of your Mac? To find out...

1. Go to: Apple menu
2. Click: About this Mac
3. View: Second Line-Down

then...

II. Compare the Results: macOS Ventura is Compatible with these Computers - Apple Support

III. If Compatible:

• Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

montecolote Said:

"I am not able to download Ventura 13.2 to my Mac Air 13 inches 2019: [...]Please kindly send me instructions about that and I will read them tomorrow. Thanks again for helping me. May there be a problem with the Apple servers???"

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You are welcome.

Troubleshooting Updates:

• Start Here: If an Error Occurred while Updating or Installing macOS - Apple Support

• Adding an Administrator: Add a User or Group on Mac - Apple Support

• Always Backup First: Prior to any update, be certain to make a backup of your Mac using iCloud or your computer. That way you can have something to restore tour Mac from, should anything go wrong with the update install.