free beats headphones
I have tried redeeming the free beats promotion but haven’t received any information after buying the student subscription. What can I do?
iPhone 13, iOS 16
User profile for user:
destiny241
User level:
Community Specialist
Hello _gerardomartinez,
It sounds like you're referring to this promotion: Get a pair of Beats Flex earphones on us, with your Apple Music student subscription.
Get a pair of Beats Flex earphones on us, with your Apple Music student subscription.
Terms and conditions
• Offer is available for new Apple Music student subscribers beginning June 22, 2022 in the United States (not including Puerto Rico or other U.S. territories) and the United Kingdom (not including the Channel Islands, the British Virgin Islands, or other U.K. territories) only. Offer is not available to users who have previously subscribed to any tier of Apple Music.
• To qualify for an Apple Music student subscription, you must be a student studying a bachelor degree, post-graduate degree, or equivalent Higher Education course at a University or College (U.S. only). You must successfully verify your eligibility as a student through Apple or a third party verification partner identified by Apple. Learn more about the student subscription at https://support.apple.com/en-us/HT205928.
• Offer cannot be combined with any other offers for Apple Music.
• You will only become eligible for the free Beats Flex earphones upon making your first monthly payment for your Apple Music student subscription (i.e., you will not become eligible during your free trial). If you cancel your subscription during your free offer period, you will not be eligible for this offer.
• Within 30 days after you have become eligible, Apple will email you instructions for redeeming your free pair of Beats Flex earphones. Within 90 days of receiving this email, you must successfully follow these instructions to receive your earphones. You may be given the option to redeem earphones in various colors. If the color you order is not in stock, Apple will send you available earphones in a color of its choosing. The earphones can be shipped to you only at a mailing address in the region in which you have subscribed to Apple Music student.
• Apple may not fulfill earphones in circumstances where it reasonably suspects fraud and/or abuse.
• Offer is available for a limited time only.
If you meet these terms and conditions, then we'd recommend to contact Apple Support directly: Contact Apple Support They'll need to take it from here.
Wishing you well, take care.