14pro wifi

hello, I bought iphone 14pro, and cannot join the game Knowledge is power on PS4, my wifi is working, everyone around me can join the game, me with my old iphone xs also did, but now I cant, I dont know what happened, can you help me pls?

I tried to install the game again, and also not working

iPhone 14 Pro, iOS 16

Posted on Jan 24, 2023 09:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 05:52 AM

SteveKolpak Said:

“Found it! They did not add to app's options ‘local network connection’, it is little bit weird, coz my wife has Iphone 12 with newest ios and she has option, and have also newest ios but Iphone 14 and dont have it. Must contact Apple.”

———-


Thank you for the photo.


Report back what Apple and the Developer have to say about this. It will help many, for certain.


7 replies
Question marked as Top-ranking reply

Jan 26, 2023 05:52 AM in response to SteveKolpak

SteveKolpak Said:

“Found it! They did not add to app's options ‘local network connection’, it is little bit weird, coz my wife has Iphone 12 with newest ios and she has option, and have also newest ios but Iphone 14 and dont have it. Must contact Apple.”

———-


Thank you for the photo.


Report back what Apple and the Developer have to say about this. It will help many, for certain.


Jan 24, 2023 09:43 PM in response to SteveKolpak

SteveKolpak Said:

"14pro wifi: hello, I bought iphone 14pro, and cannot join the game Knowledge is power on PS4, my wifi is working, everyone around me can join the game, me with my old iphone xs also did, but now I cant, I dont know what happened, can you help me pls? I tried to install the game again, and also not working"

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For reference...

Troubleshooting iPhone WiFi:

Seems to be an issue with the iPhone's WiFi connection? Try the following...


A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

Jan 26, 2023 06:15 AM in response to SteveKolpak

Apple Support Contact Us Info:


A. Call Apple:

  • Go Here Contact Us - Choose Locations
  • Browse for your location
  • (U.S.A.) (800)MY-Apple
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Or…


B. Chat with Apple:

Perform a chat session with Apple Support.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Keep: selecting items until you get option to start a chat session

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

14pro wifi

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