Apple Trade In - Confirm your address - Apple says either confirm or edit, but there is no option to confirm?

Hi Guys,


Getting wound up with this as time isnt on my side,


Im trying to put a trade in through for my Ipad Pro 12.9 - The form goes through fine up until I submit my address.


It comes back with 'We're unable to verifiy your address ad maynot be able to complete your trade-in if it is incorrect. Please confirm if the address you entered is correct or edit it.


Im only given one option though, to edit. There appears to be no 'Confirm' button.



i did have a look at the source and found another button without a label, but it behaves the same as the one above. Maybe for accessibility or something.


Ive tried all sorts of variations of my address

Ive checked my shipping address in my Apple ID settings

Ive turned off all adware, tracker blocking type extensions


Weirdly, ive done trade ins and purchases completely fine to this address for years.. so im stumped



Anyone who might have experienced this before - or anyone who has any general pointers.. would really appreciate your thoughts..


Cheers,


Tom


ps. why is there no 'apple store' or 'trade in' topics available when setting this posts up.

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Jan 24, 2023 08:22 PM

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Jan 26, 2023 01:36 PM in response to Tomaesh

Hello Tomaesh,


Are you able to confirm your address with your local postal service? Just to make sure that it's working properly there, as that's what the system is likely checking against. Also, are you completing a purchase and/or trade in for the country that your address is in? The stores are specific to each country.


If problems persist, then we recommend you contact Apple Support so that they can look into this further with you.


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Apple Trade In - Confirm your address - Apple says either confirm or edit, but there is no option to confirm?

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