charging iPhone se
My wife and I both have the same iPhone SE model. Her phone will not charge on a wireless charging pad, while mine does! Any ideas on why?
iPhone SE
User profile for user:
Dorain1
User level:
Community Specialist
Hello DonCfromWA,
We'll be happy to lend a hand today with your wife's iPhone SE and see if we can find out why it's not charging.
Found in the article How to wirelessly charge your iPhone - Apple Support, in the Learn More section we found a few things that may help.
• Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
• If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
• Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection.
Reach back out if you still need help.
Take care!