Watch not connected to new phone. Help

Why will my phone not connect with my watch

Apple Watch Series 7, watchOS 8

Posted on Jan 19, 2023 12:40 PM

Reply
1 reply

Jan 21, 2023 05:17 PM in response to Djnorris

Hi there Djnorris,


Welcome to Apple Support Communities. Follow the steps here to get your Apple Watch paired to the new iPhone:


Update your old iPhone
Before you switch your Apple Watch to a new iPhone, update your old iPhone to the newest version of iOS that's available.* You should also update your Apple Watch. It could take from several minutes to an hour for the updates to complete. You might want to update overnight or wait until you have time, and make sure that both of your devices are charged.


Check your Health and Activity settings
If you back up using iCloud, go to Settings > [your name] > iCloud and make sure that Health is on.
If you back up using your computer, encrypt your backup to save your Health and Activity content.


Back up your old iPhone
Use these steps to back up your old iPhone in iCloud or on your computer. Your iPhone also backs up your Apple Watch. Learn what's backed up


Set up your new iPhone
Set up your new iPhone. When asked if you have an iCloud or iTunes backup, choose your most recent backup to restore your data from your old device to your new device. Make sure that your iPhone and Apple Watch are up to date; if they aren't, you might not see your backup in the list. 
If your iPhone asks if you want to use your Apple Watch, tap Continue. If it doesn't ask, you can still set up your Apple Watch manually in the next step. Get help if your iPhone doesn't ask if you want to use your Apple Watch.


Open the Apple Watch app on your new iPhone
Keep your Apple Watch and iPhone close together. Open the Apple Watch app on your iPhone.
If your iPhone asks you to confirm that you want to use your watch, follow the onscreen steps to finish setting up.
If your iPhone asks you to Start Pairing, unpair your Apple Watch so that you can set it up
After setup, you can start using your Apple Watch with your new iPhone. 


Complete details can be found in the Apple Support article:


How to pair your Apple Watch with a new iPhone - Apple Support


Feel free to reach back out if you have any questions.


We hope this helps you.


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