Haptic click in trackpad not working (MBP 2019)

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Level 1

4 points

Haptic click in trackpad not working (MBP 2019)

Hi,

Since today, my trackpad stopped giving me the click from the haptic feedback motor. The trackpad still works as normal, in the sense that when I push a certain way, it clicks in the mac. Also touch with more force works as I can click and use the lookup function separately.

I followed all the steps online, and updated my software. After this was done, the trackpad worked again. The motor felt smooth again, not indicating that this could be a hardware issue. I put the laptop to sleep, and when I later came back, the click was gone again.

I have now reset NVRAM, nothing has changed.

What could this be, how can I fix it?

MacBook Pro 13″, macOS 13.1

Posted on Jan 19, 2023 11:30 AM

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Answer 1

alma1090

Community Specialist

Jan 21, 2023 04:28 PM in response to mattfinn_mf

Hey there mattfinn_mf,

We understand you're having trouble with the Trackpad on your MacBook Pro. We'd be happy to provide information to help you address this.

Check to see if it works correctly in safe mode: How to use safe mode on your Mac - Apple Support

If it works correctly then, try restarting your MacBook Pro and testing to see if the issue continues.

Regards.

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Answer 2

Jan 22, 2023 12:03 PM in response to mattfinn_mf

mattfinn_mf,

Thanks. In that case, the next steps will be to Contact Apple Support directly for further assistance.

Take care.

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Answer 3

mattfinn_mf Author

Level 1

4 points

Jan 22, 2023 03:48 AM in response to alma1090

Hi Alma,

unfortunately, this did not work.. Neither did resetting the SMC..

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Haptic click in trackpad not working (MBP 2019)

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