I want to cancel my trial subscription on New York Times.
when I go to manage subscriptions on my iPad, it says that the subscription will automatically continue if not cancelled. To cancel I must use Itunes.
on itunes on my iMac I am told that the subscription runs until March 3, and that is it. No “cancel” option.
How can I make sure that my NYT subscription does not continue beyond March 3?
If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support
You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”
If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support
You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”
If the subscription isn't billed through Apple:
Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.
On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.
Resources:
▷ Confirm charges on your billing statement.
▶︎ Request a Refund.
Need more help?
If you're using different Apple IDs, log into the subscribed one on the Mac.
If you're using the same Apple ID, it'll expire on March 3. Nobody on these boards can double-check this; click here and ask.
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Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, use Twitter or Messages.
Thank you.
on my Ipad in my NYT subscription it says that subscription will automatically renew if not cancelled. There is no cancel option and I must instead go to iTunes on my iMac.
on iTunes it just says that the NYT subscription expires on March 3. And that is it.
It seems to me that my iPad and IMac give me two different answers as to whether my subscription is cancelled or not.
And there is no cancel option on eithet iPad or iMac.
My subscription on NYT is through Apple, and it is listed in the “Media and purchace” section on my iPad. It says here that subscription will automacally renew on March 3. No cancel option.
On my iMac the subscription is also listed and it expires March 3.
So what to believe? My iPad or iMac?
I contacted support and they sorted it out.
It seems that the message “……until subscription is cancelled” is a standard message always shown even though subscription has been cancelled. And this confused me.
Thank you all for you help. Greatly appreciated.
Thanks for the link. But I still cannot see if my subscription will be renewer or what, so I guess I will just have to wait and see what happens March 3rd.
Thank you for the links. I will contact support.
You are welcome.
Cancel subscription
