Photo album sharing not sending invites for shared folders
People aren't receiving shared photo album invitations. I've resent several times and still nothing.
User profile for user:
Soosie_J215
User level:
Community Specialist
Hello Mrenlister,
We see you need help with Shared Albums, specifically with inviting others. We have some steps to get started with that should help. Here's our best article for reference: If Shared Albums aren't working - Apple Support
Some things to have the invitees check on their end:
1. Ask the invitees to check their junk or spam email folders for the invitation.
2. Send the invitation again. An invitee might not get the message if their mailbox is full, or if there's a filter that prevented the invite from being delivered.
3. If they didn't get the invitation, ask the invitee for another email address that you can send the invitation to. You can also send the invitation to the phone number that they use for Messages.
4. Ask the invitee if they've ever received an invitation, and if they might have unsubscribed from Shared Albums emails. They can use the steps below to get email invitations again.
If they still aren't able to see or answer the invites, we'd next recommend getting in touch with our support teams directly. You can reach them here: Apple Support
You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support
Take care.