Photos Shared Albums no longer working after upgrade to iOS 16.1.1 and MacOS Ventura 13.0.1

Since upgrading to iOS 16.1.1 and MacOS Ventura 13.0.1, when I create a shared album on my iPhone 11, the album no longer appears on my MacBook Air in the Photos app.


Share invitations supposedly automatically sent at the time of creating the album are not received by those invited (me and my family), and resending the invitations manually from the iPhone also doesn't result in the invitations being received.


On the iPhone, "Shared Albums" is set to on in Settings>Apple ID>iCloud>Photos.


On the MacBook Air, "Photos" is set to on in System Settings>Apple ID>iCloud.


Shared albums were working fine for me before the upgrades. It appears that either the OS or the iOS upgrade, or the combination of the two, broke shared albums.


Anybody got a fix?

iPhone 11

Posted on Nov 21, 2022 08:40 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2022 09:04 PM

el4 Said:

"Photos Shared Albums no longer working after upgrade to iOS 16.1.1 and MacOS Ventura 13.0.1"

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Report this to Apple:

Do your Part: Inform Apple of your feedback of this issue. Include how you’ve troubleshot this, and your results. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know what needs to be fixed, and what their customers prefer in updates, and future macOS versions to come.

  1. Go Here: Feedback - macOS - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Select: "Software/Firmware Update" for the "Feedback Area"
  4. Comment: that is all occurred after installing an update, and how you have troubleshot this this far. Include the URL of this thread.
  5. Proceed from there as necessary


Similar questions

4 replies
Question marked as Top-ranking reply

Nov 21, 2022 09:04 PM in response to el4

el4 Said:

"Photos Shared Albums no longer working after upgrade to iOS 16.1.1 and MacOS Ventura 13.0.1"

-------


Report this to Apple:

Do your Part: Inform Apple of your feedback of this issue. Include how you’ve troubleshot this, and your results. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know what needs to be fixed, and what their customers prefer in updates, and future macOS versions to come.

  1. Go Here: Feedback - macOS - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Select: "Software/Firmware Update" for the "Feedback Area"
  4. Comment: that is all occurred after installing an update, and how you have troubleshot this this far. Include the URL of this thread.
  5. Proceed from there as necessary


Nov 21, 2022 09:49 PM in response to el4

el4 Said:

"Photos Shared Albums no longer working after upgrade to iOS 16.1.1 and MacOS Ventura 13.0.1: Good advice, which I've followed. Thanks for spoon feeding me the process. Undoubtedly saved me some time."

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You are welcome.


Some other thoughts...


Troubleshooting Contacts:

Enable Contacts in iCloud:

Set up and enable Contacts in the iCloud settings on your iPhone.  Go Here: Set Up and Use iCloud Contacts - Apple Support. If you have another device associated to this account, then enable Contacts in iCloud on that device too. All should presumably sync.


Restore from a Backup:

Do you have a backup of your iPhone, prior to all of this? If so, restore your iPhonefrom i

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Photos Shared Albums no longer working after upgrade to iOS 16.1.1 and MacOS Ventura 13.0.1

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