AirPod pros verification

T-T- Said:

"AirPod pros verification: Why does my AirPods Pro’s say not verified but the serial number and model number match?"

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Troubleshooting AirPod Pro Verification:

A. Verify that these are Genuine.

If they are, then it may just be a glitch in apple device database, in shirk case, you'd contact Apple Support, requesting that they make the fix.

Verifying Genuine AirPods:

1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
2. Enter the Serial Number here: https://checkcoverage.apple.com/.
3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.

B. Apple Support "Contact Us" Info:

These are User-to-User forums. No one here has any call in Warranties. So, contact Apple Support, yourself, to find out an option:

C. Apple Support Contact Us Info: 

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)