Error message when trying to download an app.
iPhone 12, 16
The exact error message is the one I have in bold. (Didn’t take a screenshot but will in the future). Personal iPhone. App is from the Apple Store for a local gym. Have been searching mainly on Safari
The exact error message is the one I have in bold. (Didn’t take a screenshot but will in the future). Personal iPhone. App is from the Apple Store for a local gym. Have been searching mainly on Safari
Is this a managed or supervised iPhone (associated with some organization)?
What is the exact text of the error message? (Post a screen shot, if no sensitive data is shown.)
Where are you downloading the app from? From the Apple App Store?
What steps and what troubleshooting have you already tried?
Steps to follow, followed by contacting Apple:
… If you can’t download or update apps on your iPhone or iPad - Apple Support
If you have an add-on VPN app, remove it, restart, and try again.
Can’t find the associated ABC external user
