AirPods 3rd gen connection issues

Question

Level 1

4 points

AirPods 3rd gen connection issues

I am using a MBA 2015 that runs Mojave, the airpods 3 used to work with it but now they have stopped connecting. The only way they would work before was that I had to forget the device each time I was done using it and reconnect it the next time I wanted to use it but now it doesn't even connect to begin with. I haven't installed any updates because there aren't any updates for Mojave in 2023 (not that I know of). I can't upgrade to Monterey because I don't want my mac to become slower. Shouldn't the airpods connect to older OS versions as ordinary audio output devices without the special features. They do connect to an Android device with any problem.

It says connected but keeps spinning and the Audio preferences do not detect the airpods. After doing that for a few seconds it says not connected.

MacBook Air 13″, macOS 10.14

Posted on Jan 18, 2023 12:29 PM

Reply

Answer 1

Miche11e_P

Community Specialist

Jan 20, 2023 10:17 AM in response to humam83

Hi humam83,

Thanks for contacting Apple Support Communities!

We understand that your AirPods no longer connect to your MacBook.

You may consider resetting your AirPods since they won't connect. This article outlines how to reset your AirPods and what resetting your AirPods does: How to reset your AirPods and AirPods Pro - Apple Support

" Put your AirPods in their charging case, and close the lid.
Wait 30 seconds.
Open the lid of your charging case, and put your AirPods in your ears.
Go to Settings > Bluetooth. Or go to Settings > [your AirPods].

If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
If your AirPods don't appear there, continue to the next step.

5. Put your AirPods in their charging case, and keep the lid open.

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."

You can also check that your AirPods firmware is updated as outlined here: About firmware updates for AirPods - Apple Support

We hope this helps.

Cheers!

Reply

AirPods 3rd gen connection issues

Similar questions