Move to iOS issue with Android text message

I upgraded from a Samsung S10e to the iPhone 14 Pro. Move to iOS transferred my text messages but in some of the threads it only shows the messages the other person sent and none of my replies. Also, in some threads with only one or two other people, it now shows on the iPhone as a group text with 10+ other people. Has anyone else had this issue? Thanks!

Posted on Jan 18, 2023 05:52 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2023 02:15 PM

Hello kf_0723,


Thanks for using Apple Support Communities. Since all of your messages did not transfer to your iPhone, we'd recommend the following guidance from Move from Android to iPhone, iPad, or iPod touch.


"If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


Take care.

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Question marked as Top-ranking reply

Jan 19, 2023 02:15 PM in response to kf_0723

Hello kf_0723,


Thanks for using Apple Support Communities. Since all of your messages did not transfer to your iPhone, we'd recommend the following guidance from Move from Android to iPhone, iPad, or iPod touch.


"If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


Take care.

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Move to iOS issue with Android text message

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