icloud settings hanging Ventura 13.1 MBP 14"

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icloud settings hanging Ventura 13.1 MBP 14"

I am trying to get into the iCloud app sync settings on my MBP.

It would just hang, not beach ball, until I closed it.

I've restarted, no improvement.

I read here to delete most of the .plist from Sys Config folder. That helped a bit and got me into the actual setting, but if I try to move the slider down the box just goes blank white.

Nothing else is open. The rest of Settings works fine.

I need to set an app (Notability) up to sync but I can't tell if it's even in the list. It is set up to sync on all iOS fine.

Anyone?

Thanks!

MacBook Pro Apple Silicon

Posted on Jan 18, 2023 03:14 AM

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Answer 1

destiny241

Community Specialist

Jan 19, 2023 12:50 PM in response to nvrnf

Hello nvrnf,

A good way to isolate this further may be to test doing this in safe mode on the Mac. Safe mode prevents some apps and extensions from working, which may help us to isolate the behavior further.

Learn how here: How to use safe mode on your Mac

How to use safe mode on your Mac

Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up.

Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

Safe mode is particularly useful when you're trying to resolve an issue that doesn't seem to be associated with using any particular app. As always, keeping your software up to date is the first step toward resolving any software issue.

How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.

2. Release the key when you see the login window, then log in to your Mac.

3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

While in safe mode, things may be slower, that is expected behavior for safe mode. Once you login to safe mode, launch System Settings > [Name] > iCloud and try to navigate here. If possible, you can select content to sync with iCloud.

Let us know if this helps out or not, take care.

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icloud settings hanging Ventura 13.1 MBP 14"

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