We recently installed a new wifi. The Apple TV will not allow me to enter a password, but gives me an error message. I have reset, unplugged and plugged the modem. Nothing works.
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What is your model Apple TV box? Identify your Apple TV model - Apple Support
I can’t get the ‘other’ option to open.
Hmm, that should have worked, at least opening as connection attempt. Have you reviewed the other steps (#1, #3) as possible resolution?
Else reset the device to factory settings. That should also remove any remembered network passwords which it would have tried automatically before, if that was the issue.
Have you reviewed the other steps (#1, #3) as possible resolution?
A new Wi-Fi access point might be set to WPA3 for default, which is not compatible with Apple TV (3rd generation). That would be an expected reason for why it can't connect. See its manual and settings (often through a computer/mobile browser).
I can’t get the ‘other’ option to open. This is a 3rd generation model # 1469
I tried that, but it doesn’t work because it can’t connect to the wifi.
We finally reset the new router to WPA2 and it now works. Thank you so much for your help!
Excellent! Enjoy the Wi-Fi for Apple TV.
A new problem. Now the Apple TV won’t connect to Bluetooth.
What do you mean? A Bluetooth connection with what other device?
For Bluetooth, Apple TV is the host. Other devices connect to Apple TV, not the other way around.
Apple TV gives an error message since getting new wifi
