Apple TV (2022) Remote Disconnect Issue

TLDR: Apple TV remote disconnects from unit daily. Only fix is unplugging or factory resetting. Gone through all troubleshooting and replaced device. Same issues.


Hey I’m at a loss of what to do. I’ve gone through 3 Apple TVs at this point. The remote is somehow disconnecting from the Apple TV. I’ve done all the troubleshooting and checks and even gone to the Apple Store where I exchanged for new TVs and remotes. The only fox is unplugging the unit for a few seconds and plugging it back in. However, doing this every day or every other day, or even several times during the same day is not the Apple way. Yes I can use my phone as a remote but I don’t want to. Has anyone else figured out a way to fix it that’s not listed on the Apple website for troubleshooting (I’ve already done this and been to the Genius Bar and gotten a new one). Does Apple even know this is a potential issue? I mean 3 Apple TVs with the same issue.

Apple TV 4K, tvOS 16

Posted on Jan 13, 2023 08:20 PM

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Posted on Jan 30, 2023 06:49 PM

I thought 16.3 would fix issue. The problem still exists. I have the 2nd replacement.

The remote works fine with 2017 4k

no problems there. The 2022 apple Tv and remote do not work together. Only for an hour or so for me. This is very annoying. Apple says wait for software update. I’m waiting!!


3 replies
Question marked as Top-ranking reply

Jan 30, 2023 06:49 PM in response to mathew298

I thought 16.3 would fix issue. The problem still exists. I have the 2nd replacement.

The remote works fine with 2017 4k

no problems there. The 2022 apple Tv and remote do not work together. Only for an hour or so for me. This is very annoying. Apple says wait for software update. I’m waiting!!


Mar 14, 2023 10:05 AM in response to mathew298

i found a temporary fix.

holding down the back button and the tv button together. Even when the remote is disconnected - Hard reboots the Apple TV .

you have to press them together on the remote till a light flashes on the Apple TV.

and then the remote just pairs when the tv turns on .

better than unplugging.

Still have to do it at least daily.

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Apple TV (2022) Remote Disconnect Issue

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