password lockout macbook air
I forgot password and cannot get the reset message. How can I reset if the only thin my screen is the enter password screen? I have a macbook air and I entered password three times.
MacBook Air Apple Silicon
User profile for user:
lexOS1
User level:
Community Specialist
Hi gardonna,
Thank you for participating in the Apple Support Communities. It looks like you came from the following support article: If you forgot your Mac login password - Apple Support
If you are having issues with your MacBook password, here are a few steps to help:
1. Restart your device to see if the issue is still there: Shut down or restart your Mac - Apple Support
2. Try the steps here if you are running on Mojave or older to see if they help: Change or reset the password of a macOS user account in macOS Mojave or earlier - Apple Support
3. Contact Apple Support here if you need further support: Contact - Official Apple Support
Have a great day.