We changed our email account password and when we try to update the email on our ipad/email it tells us "Go to mail settings and enter a password". The password is there and correct but it still thinks its missing. What now? I have already deleted and restarted the ipad several times. The email address is functioning fine on windows desktop.
imap.comcast.net, smtp.comcast.net SSL with password and 993 are the settings.
Any suggestions?
iPad Pro, iPadOS 16
Hello aridgeway1,
First off, please make sure you've followed the steps in this article to add your Comcast email account to the iPad: Add an email account to your iPhone, iPad, or iPod touch - Apple Support.
If the steps explained above have been taken, please try removing the email account from your iPad and adding it back: Add and remove email accounts on iPad - Apple Support.
If the issue persists after that, further assistance may be needed. We want to make sure you reach the right team for help with your iPad & email, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Apple Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Comcast Email Error
