Not receiving Ask to Buy requests from my phone
i dont receive permission from kids iphone when my kid install new app and request me to get the app
iPhone XS Max, 16
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User profile for user:
Gena_D
User level:
Community Specialist
Hello leolin7749,
Let's start off by checking the helpful steps in this article which can help with this issue: If Ask to Buy isn't working - Apple Support. Follow this guidance:
"If your Ask to Buy requests are missing
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.
Open Notification Center on your iPhone, iPad, or iPod touch
- From the Lock Screen, swipe up from the middle of the screen.
- From any other screen, swipe down from the center of the top of your screen.
Open Notification Center on your Mac
- Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."
There are other troubleshooting steps in the provided article that may help, as well. Let us know if we can assist with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!