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why is it saying there is a issue with my card when there is not a issue with it

why is it saying there is a issue with my card when my card works

Posted on Jan 11, 2023 8:50 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2023 9:06 PM

_mn22 Said:

"why is it saying there is a issue with my card when my card works"

-------


Troubleshooting Declined Methods of Payment:


A. See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No success?...

B. Whom to Contact:

I. Contact your Bank:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to use, based on your location. But, if it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.


II. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 


1 reply
Question marked as Top-ranking reply

Jan 11, 2023 9:06 PM in response to _mn22

_mn22 Said:

"why is it saying there is a issue with my card when my card works"

-------


Troubleshooting Declined Methods of Payment:


A. See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No success?...

B. Whom to Contact:

I. Contact your Bank:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to use, based on your location. But, if it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.


II. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 


why is it saying there is a issue with my card when there is not a issue with it

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