recovery contacts not working

I've been trying to set up a family member as my recovery contact repeatedly. i don't use Family sharing. while his app says he's set up mine iphone remains without a recovery contact. Both are new iphone 13. thanks for any advice.

Posted on Jan 11, 2023 10:28 AM

Reply
1 reply

Jan 14, 2023 11:06 AM in response to mama_c161

Hello mama_c161,


Thanks for using the Apple Support Communities!


When attempting to add them as a recovery contact, do you see any error message or anything? If so, could you please confirm what that says?


This info can help narrow down what's happening.


Also, if you haven't could you please restart both devices and see if it's showing them as the recovery contact after restarting? Restart your iPhone - Apple Support


Take care!

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recovery contacts not working

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