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When I try to Back up my iPhone (XR 128 MG) to my computer I get the message that out vis locked and it cannot back up. I then unlock it and try agin and get the sumner results. After three tries I quit and am sending this message. I am on the most recent IOS
Thanks
You can't even see the iPhone on the iMac until it is unlocked and how it could get locked while it is running the backup doesn't make sense
You need to unlock the iPhone:
Turn your iPhone On and unlock it -> enter the passcode.
Then go to Settings -> Display and Brightness -> Auto-Lock -> Never.
You can't even see the iPhone on the iMac until it is unlocked and how it could get locked while it is running the backup doesn't make sense
You need to unlock the iPhone:
Turn your iPhone On and unlock it -> enter the passcode.
Then go to Settings -> Display and Brightness -> Auto-Lock -> Never.
I had just finished backing up my iPad to my computer and when I had the first notice that my iPhone was locked I found this article. I don't understand this problem
You can't even see the iPhone on the iMac until it is unlocked and how it could get locked while it is running the backup doesn't make sense
Thanks
See if this helps -> How to back up your iPhone, iPad, and iPod touch
How to back up your iPhone, iPad, and iPod touch - Apple Support
That worked thank you for answering the question.
It does seem strange that the auto lock would shutdown and ongoing operation
Can not back up iPhone
