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alba141 Author

Level 1

4 points

Phone screen

I bought the iPhone 14 pro max a few weeks ago and from the moment I got it when I open the screen it does something small lines like broken but as it goes on they become more continuous

iPhone 14 Pro Max, iOS 16

Posted on Jan 11, 2023 3:31 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jan 11, 2023 4:14 AM

It might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Phone screen

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