Is anyone else having issues with purchased music not playing correctly during shuffle? I updated software to iOS 16.2 and while I was listening to music on shuffle, music would randomly stop playing. It happened several times. I had to close music, re-open, and start it again. Sometimes my phone would play one song, sometimes 2 or three. Then, the problem of the music stopping would occur again.
iPhone 14 Plus, iOS 16
Greetings jellikit,
It sounds like you are having issues with your music playback. We know how important listening to your music is for you, and you’re in the right place to find a resolution.
The first thing to try is a normal restart of the device. This simple step can resolve issues like this.
• Restart your iPhone - Apple Support
If still having issues, then please answer the following questions:
• Does it occurs on Wi-Fi and cellular data?
• Does it occur in all locations? (Home, Work, School, Transportation, etc.)
• Are other devices affected by the same issue?
Take Care!
iOS 16.2 iTunes music not playing correctly
