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unable to back up my iPhone 6. did update iPhone software when prompted upon connection to iMac. after software installed, computer is unable to recognize iPhone. Reset iPhone settings? Any other options beyond reset iPhone?
iPhone 6s, iOS 15
Hi there reems146,
If you are having issues backing up your iPhone to your Mac, these steps from If you can't back up your iOS or iPadOS device to a computer or restore it from a backup can resolve what's happening:
Try again after each step
1. Make sure your Mac or PC is up-to-date. If you're using iTunes, make sure that you have the latest version of iTunes.
2. Connect your device to your computer with a USB cable, and locate your device on your computer. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to do.
3. Restart all your devices.
4. If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
5. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
6. If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.
7. Contact Apple Support.
If this continues after following that, please provide more details on what's occurring so we can assist further.
Cheers!
Hi there reems146,
If you are having issues backing up your iPhone to your Mac, these steps from If you can't back up your iOS or iPadOS device to a computer or restore it from a backup can resolve what's happening:
Try again after each step
1. Make sure your Mac or PC is up-to-date. If you're using iTunes, make sure that you have the latest version of iTunes.
2. Connect your device to your computer with a USB cable, and locate your device on your computer. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to do.
3. Restart all your devices.
4. If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
5. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
6. If you see an alert that says an error occurred, your backup is corrupt or incompatible, or there's not enough disk space, find your error message below to learn what to do next.
7. Contact Apple Support.
If this continues after following that, please provide more details on what's occurring so we can assist further.
Cheers!
BEN_Z1...you are correct...I kept looking for the phone icon in the Finder....It was in Music (iTunes).
issues with backing up iPhone 6 with iMac Catalina 10.15.7
