ipad has worked just fine until tonight. I was using it before and took it off my keyboard thingy i got from apple to use with it and now the touch screen isn’t responding nor the buttons. I can’t force restart or turn it off or anything. What do I do? Just take it to apple store to see if they can fix it? I’ve never dropped it since i’ve had it so Idk why it’s doing this?
iPad Pro
If the force-restart sequence is not working—and the button presses used there have to be quick—then you’re headed for a discussion with Apple Support.
Contact Support, discuss your options, and go from there.
Use the Support link in the lower left corner of this webpage, and chat or call as available.
If the force-restart sequence is not working—and the button presses used there have to be quick—then you’re headed for a discussion with Apple Support.
Contact Support, discuss your options, and go from there.
Use the Support link in the lower left corner of this webpage, and chat or call as available.
Start here >>> If the screen isn't working on your iPhone or iPad - Apple Support
If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge undisturbed format least an hour. Then, while still connected to external power, try a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
https://discussions.apple.com/content/attachment/cd9e1626-b13d-4d74-9a08-2c45d6d42ad7
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
https://discussions.apple.com/content/attachment/7f94a5e8-9469-432d-a59c-c1fb76bd17a2
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
ipad touch screen and side buttons aren’t working
