Hi
I have iPad Pro 3rd Gen, for some reason, the touch doesn't response
I try to reset with the volume buttons and power button and then also don't respond to any physical touch, so for now it stuck on a locked screen
What can I do
Sincerely
Ariel
[Re-Titled by Moderator]
Ariel’s iPad
Hello,
This company's effort at standing behind their product is beyond abismal. The fact that they make this ridiculous offer to fix a product that the company obviously failed to manufacture properly is quite insulting to consumers. They charge a premium price for what is supposed to be a premium product therefore should be prepared to stand by your product. At least offer to fix their mistake at a reasonable cost. Not $50 less than the price of a new one. I had more than one of your representatives tell me that I should just buy a new one. Why would I do that when you have proven that you can't be relied upon to produce a quality product? That would be crazy on my part.
This whole proccess has been very dissapointing as, up until now, I would have considered myself a loyal Apple customer. That has now changed. I will be seriously questioning whether I can justify owning any of your products going forward. Unfortunatley, It has become very apparent to me that this means very little to your company. I guess that is just how big companies work now. Too bad
Frustrated and giving up,
Dino
Hello,
This company's effort at standing behind their product is beyond abismal. The fact that they make this ridiculous offer to fix a product that the company obviously failed to manufacture properly is quite insulting to consumers. They charge a premium price for what is supposed to be a premium product therefore should be prepared to stand by your product. At least offer to fix their mistake at a reasonable cost. Not $50 less than the price of a new one. I had more than one of your representatives tell me that I should just buy a new one. Why would I do that when you have proven that you can't be relied upon to produce a quality product? That would be crazy on my part.
This whole proccess has been very dissapointing as, up until now, I would have considered myself a loyal Apple customer. That has now changed. I will be seriously questioning whether I can justify owning any of your products going forward. Unfortunatley, It has become very apparent to me that this means very little to your company. I guess that is just how big companies work now. Too bad
Frustrated and giving up,
Dino
This just happened to me. I was on Facebook and it stop responding. I tried to power it off to restart it and it wouldn’t respond to my touch. I took the cover off my iPad (including the screen protector attached to the case) and it didn’t help. I tried a bunch of things, but I couldn’t slide to power off. I eventually panicked. I pressed the power and home key for about a minute and finally the screen went black and it just powered off. The Apple logo appeared and after it came back on it was working fine.
I hope this helps!
arielmazin93 wrote:
Hi
I have iPad Pro 3rd Gen, for some reason, the touch doesn't response
I try to reset with the volume buttons and power button and then also don't respond to any physical touch, so for now it stuck on a locked screen
What can I do
Sincerely
Ariel
[Re-Titled by Moderator]
Follow all steps here If your iPad won't turn on or is frozen - Apple Support
arielmazin93 wrote:
well thanks for response but not work
Contacting Apple support as outlined in the link "did not work"?
well the problem resolved by self
well thanks for response but not work
Unresponsive iPad touch screen
