Zee5 subscription is not refelecting on application

my zee5 subscription is not showing on app

iPhone 13, iOS 16

Posted on Jan 9, 2023 3:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2023 9:31 AM

Hi venkat26,


Thank you for using the Apple Support Communities! Did you subscribe directly through Apple? You can check by following the steps from the article below. Although the steps are on how to cancel a subscription, they can also help you locate it as well:


If you want to cancel a subscription from Apple

1. Search your email for the words "receipt from Apple."
2. On the receipt for the subscription, check which Apple ID was used.

•If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
•If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
•If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.

Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Jan 12, 2023 9:31 AM in response to venkat26

Hi venkat26,


Thank you for using the Apple Support Communities! Did you subscribe directly through Apple? You can check by following the steps from the article below. Although the steps are on how to cancel a subscription, they can also help you locate it as well:


If you want to cancel a subscription from Apple

1. Search your email for the words "receipt from Apple."
2. On the receipt for the subscription, check which Apple ID was used.

•If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
•If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
•If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.

Hope this helps!

Have a great day.


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Zee5 subscription is not refelecting on application

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