I can’t get beyond the “flashing question mark” screen — I followed the online suggestion but…nothing works. I think my hard drive is gone. Any suggestions?

My MacBook Air (2015) has crashes, I can’t get beyond the “flashing question mark” screen — I followed the online suggestion but…nothing works. I think my hard drive is gone. Any suggestions?

MacBook Air 13″, macOS 12.6

Posted on Jan 9, 2023 01:50 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2023 09:05 PM

MarkTree Said:

"My MacBook Air (2015) has crashes, I can’t get beyond the “\'flashing question mark' screen — I followed the online suggestion but…nothing works. I think my hard drive is gone. Any suggestions?"

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Troubleshooting a Mac with a Flashing Question Mark:


A. Please Provide the Link: What is this "online suggestion" you speak of"?


B. Run First Aid on the Hard Drive:

  1. Boot in to Recovery Mode
  2. Select: Disk Utility
  3. Select: each hard drive
  4. Click: First Aid button
  5. See the Results
5 replies
Question marked as Top-ranking reply

Jan 9, 2023 09:05 PM in response to MarkTree

MarkTree Said:

"My MacBook Air (2015) has crashes, I can’t get beyond the “\'flashing question mark' screen — I followed the online suggestion but…nothing works. I think my hard drive is gone. Any suggestions?"

-------


Troubleshooting a Mac with a Flashing Question Mark:


A. Please Provide the Link: What is this "online suggestion" you speak of"?


B. Run First Aid on the Hard Drive:

  1. Boot in to Recovery Mode
  2. Select: Disk Utility
  3. Select: each hard drive
  4. Click: First Aid button
  5. See the Results

Jan 9, 2023 08:58 PM in response to MarkTree

Flashing folder with a question mark is an error that may occurs when Mac cannot detect its boot directory. This usually happens when:


1. Mac cannot find the startup Disk.

2. MacOS is corrupt


However, you can try the below methods to fix the issue:


1. Boot your Mac into macOS Recovery Mode

2. Repair startup disk using disk utility

3. Reinstall macOS


Hope it helps!

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I can’t get beyond the “flashing question mark” screen — I followed the online suggestion but…nothing works. I think my hard drive is gone. Any suggestions?

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