one day my mac stopped working and started showing a grey question mark and i don’t know what it means or what to do about and i need help
MacBook Pro 13″, macOS 10.13
Do you mean this? If your Mac starts up to a question mark - Apple Support
That's the problem.
Have you followed all the steps in the article? That's what you should do in order for you to try and solve your problem..
Note the very last comment: If you still need help, please contact Apple Support.
<< A folder with a flashing question mark means:
a) that your startup disk is no longer available or
b) doesn't contain a working Mac operating systems >>
as indicated by seeing the major components required for Startup already present on the drive.
Thus the suggestion that your drive need to be checked by Disk Utility, and how to do that.
yes but it’s showing there is no disk
MacBook Pro Disk
