Hello christianschmidtvs,
Let's resolve your AirDrop issue by completing the steps listed here: How to use AirDrop on your iPhone or iPad - Apple Support that are also below.
"Before you begin
- Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
- Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
- Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
- If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.
You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.
How to adjust AirDrop settings
To choose who can see your device and send you content in AirDrop:
- Go to Settings, then tap General.
- Tap AirDrop, then choose an option.
You can also set your AirDrop options in Control Center:
- On iPhone X or later, swipe down from the upper-right corner of the screen to open Control Center. Or follow the same motion to open Control Center on your iPad with iOS 12 or later or iPadOS. On your iPhone 8 or earlier, swipe up from the bottom of the screen.
- Press firmly or touch and hold the network settings card in the upper-left corner.
- Touch and hold the AirDrop button , then choose one of these options:
- Receiving Off: You won't receive AirDrop requests.
- Contacts Only: Only your contacts can see your device.
- Everyone: All nearby Apple devices using AirDrop can see your device. When you set your AirDrop option to Everyone in iOS 16.2 or later, your option reverts to Contacts Only after 10 minutes.
If you see Receiving Off and can't tap to change it:
- Go to Settings > Screen Time.
- Tap Content & Privacy Restrictions.
- Tap Allowed Apps and make sure that AirDrop is turned on."
If the issue still occurs, then we'd recommend updating your device to the latest iOS software by completing the steps listed here: Update your iPhone or iPad - Apple Support
"Update your iPhone or iPad wirelessly
- Back up your device using iCloud or your computer.
- Plug your device into power and connect to the internet with Wi-Fi.
- Go to Settings > General, then tap Software Update.
- If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."
Best regards.
