phone will not send or receive pictures in messages
Started my new phone and cannot send or receive pictures in messages.
Started my new phone and cannot send or receive pictures in messages.
Hi peglegflatfoot,
Thanks for contacting Apple Support Communities and congratulations on your new iPhone!
We understand that you're unable to send or receive photos via Messages.
There are several steps you can take to help you to isolate this behavior further. This resource will help you to troubleshoot this behavior: If you can't send or receive messages on your iPhone or iPad - Apple Support
"If you have issues with Messages after you set up a new device
If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:
If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.
If you see a red exclamation point
If you try to send a message and you see with an alert that says Not Delivered, follow these steps:
We hope this helps.
Cheers!
You didn’t say what model phone, or who your carrier is. If it is an iPhone 14 series and you have Verizon here is the solution:
When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.
Alternative:
User Laner84 has posted a do-it-yourself solution that works for most people →Just got iPhone 14 — can’t text android phones in group texts
phone will not send or receive pictures in messages