My new MacBook Air mail is stuck. I'm only able to see the "Outbox" screen. It says there are 0 messages in the outbox but it won't let me delete the outbox!

My new MacBook Air mail is stuck. I'm only able to see the "Outbox" screen. It says there are 0 messages in the outbox but it won't let me delete the outbox!

MacBook Air 13″, macOS 10.15

Posted on Jan 8, 2023 09:29 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 09:47 PM

Plumbtalk Said:

"My new MacBook Air mail is stuck. I'm only able to see the 'Outbox' screen. It says there are 0 messages in the outbox but it won't let me delete the outbox!"

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Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

2 replies
Question marked as Top-ranking reply

Jan 8, 2023 09:47 PM in response to Plumbtalk

Plumbtalk Said:

"My new MacBook Air mail is stuck. I'm only able to see the 'Outbox' screen. It says there are 0 messages in the outbox but it won't let me delete the outbox!"

-------


Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

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My new MacBook Air mail is stuck. I'm only able to see the "Outbox" screen. It says there are 0 messages in the outbox but it won't let me delete the outbox!

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