Upgrade to Ventura does not support 5120x1440 on my Samsung Odyssey G9 Ultrawide monitor

Hi,


I have just upgrade from Monterey 12.6 to Ventura 13, and my Samsung Odyssey G9 Ultrawide monitor no longer supports the resolution of 5120x1440.


It was working fine until I updated, already lost a day trying to fix it! Can you please help!!

MacBook Pro 13″, macOS 10.15

Posted on Jan 8, 2023 7:10 AM

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Question marked as Top-ranking reply

Posted on Feb 28, 2023 11:44 AM

Hello! I found this thread and tried all the solutions with no help, i was in the exact same boat as everyone else here, but i figured something out and got it to work on my end, gunna share what i did in hopes that someone else might find this useful



i noticed when switching the refresh rate to 240hz the g9 would be fully black screen, i had to switch it back over to 120 just get it to turn on, adjusting the resolution only allowed me to go up to 3840. I had the idea of adjusting the refresh rate on the monitor itself down to 120 so it would match, and once i did that, system preferences suddenly allowed me to crank the resolution back up to 5120.


just match the refresh rate in settings on your monitor to system settings on your mac, its worth a shot if you havnt tried that yet!


Additionally, i am connected via USB - C to HDMI, no dongles or anything.


hope this helps someone who had the same issue i did!

11 replies
Question marked as Top-ranking reply

Feb 28, 2023 11:44 AM in response to Stephen_Mangion

Hello! I found this thread and tried all the solutions with no help, i was in the exact same boat as everyone else here, but i figured something out and got it to work on my end, gunna share what i did in hopes that someone else might find this useful



i noticed when switching the refresh rate to 240hz the g9 would be fully black screen, i had to switch it back over to 120 just get it to turn on, adjusting the resolution only allowed me to go up to 3840. I had the idea of adjusting the refresh rate on the monitor itself down to 120 so it would match, and once i did that, system preferences suddenly allowed me to crank the resolution back up to 5120.


just match the refresh rate in settings on your monitor to system settings on your mac, its worth a shot if you havnt tried that yet!


Additionally, i am connected via USB - C to HDMI, no dongles or anything.


hope this helps someone who had the same issue i did!

Jan 8, 2023 9:54 AM in response to Stephen_Mangion

I am connected via USB-C since that is the only option for me. What do you mean disable USB over USB-C?
I checked on my monitor and there is no such feature

I meant, disable it using the on-screen display in your Monitor. If it doesn't allow that, then there would be no way you could do it. I don't know if it would even help, but it seemed to help someone else.

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Upgrade to Ventura does not support 5120x1440 on my Samsung Odyssey G9 Ultrawide monitor

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