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Terrible light streaks and flares w bright lights in background 13 pro

How do you prevent light streaks and flares in photos w 13 pro. Never had this major issues w previous iPhone 6 or 8

iPhone 13 Pro

Posted on Jan 8, 2023 4:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 8:16 AM

Hi Crazyhelen12,


The following resource goes over some steps that may be helpful for this issue: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.

Remove case, accessory, or film and test

1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhoneiPad, or iPod touch
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

If the issue persists after going over those steps, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Contact Apple Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

1 reply
Question marked as Top-ranking reply

Jan 10, 2023 8:16 AM in response to Crazyhelen12

Hi Crazyhelen12,


The following resource goes over some steps that may be helpful for this issue: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.

Remove case, accessory, or film and test

1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhoneiPad, or iPod touch
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

If the issue persists after going over those steps, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Contact Apple Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

Terrible light streaks and flares w bright lights in background 13 pro

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