Activation error for cellular on Apple watch

When I try to set up cellular on my Apple Watch it says Activation Error when I put all my info in

Apple Watch Series 8, watchOS 9

Posted on Jan 7, 2023 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 02:43 PM

Hello macie269,


You should be able to set up cellular service on your Apple Watch using the steps below:


Before you start

• Make sure that you have the latest software on your iPhone and your Apple Watch.
• Check for updates to your carrier settings.
• Make sure that you have an eligible cellular service plan with a supported carrier. Your iPhone and Apple Watch must use the same carrier,* and you must be within your carrier's network when you set up cellular on your watch.
• If you have an enterprise or corporate cellular service plan, check with your company or carrier to see if they support this feature. Pre-paid accounts and some older accounts aren’t currently supported. To make sure that your account is eligible, contact your carrier.

* An Apple Watch that you set up for a family member can use a different carrier than your iPhone uses.

Set up cellular on Apple Watch

You can activate cellular when you first set up your Apple Watch, or when you set up a watch for a family member. During setup, look for the option to set up cellular, then follow the onscreen steps.

You can also set up cellular later from the Apple Watch app:

1. On your iPhone, open the Apple Watch app.
2. Tap the My Watch tab, then tap Cellular.
3. Tap Set Up Cellular.
4. Follow the instructions for your carrier. You might need to contact your carrier for help.


You can also find those steps in this resource: Set up cellular on Apple Watch


Should you still be unable to complete that process, you'll want to reach out to your carrier. They'll be in the best position to assist further.


Take care.

1 reply
Question marked as Top-ranking reply

Jan 9, 2023 02:43 PM in response to macie269

Hello macie269,


You should be able to set up cellular service on your Apple Watch using the steps below:


Before you start

• Make sure that you have the latest software on your iPhone and your Apple Watch.
• Check for updates to your carrier settings.
• Make sure that you have an eligible cellular service plan with a supported carrier. Your iPhone and Apple Watch must use the same carrier,* and you must be within your carrier's network when you set up cellular on your watch.
• If you have an enterprise or corporate cellular service plan, check with your company or carrier to see if they support this feature. Pre-paid accounts and some older accounts aren’t currently supported. To make sure that your account is eligible, contact your carrier.

* An Apple Watch that you set up for a family member can use a different carrier than your iPhone uses.

Set up cellular on Apple Watch

You can activate cellular when you first set up your Apple Watch, or when you set up a watch for a family member. During setup, look for the option to set up cellular, then follow the onscreen steps.

You can also set up cellular later from the Apple Watch app:

1. On your iPhone, open the Apple Watch app.
2. Tap the My Watch tab, then tap Cellular.
3. Tap Set Up Cellular.
4. Follow the instructions for your carrier. You might need to contact your carrier for help.


You can also find those steps in this resource: Set up cellular on Apple Watch


Should you still be unable to complete that process, you'll want to reach out to your carrier. They'll be in the best position to assist further.


Take care.

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Activation error for cellular on Apple watch

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