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Level 1

4 points

On my iPhone 12, both backup and update buttons are always greyed

On my iPhone 12, both backup and update buttons are always greyed.

I’m neither able to backup nor update my iPhone 12

Last iOS is 14.4.2

[Edited by Moderator]

iPhone 12 Pro, iOS 14

Posted on Jan 7, 2023 1:03 AM

Top-ranking reply

Level 10

149,592 points

Posted on Jan 7, 2023 1:40 AM

Is your iPhone issued by your employer or a school?

Open Settings ➡️ General ➡️ VPN & Device Management : Here, do you see any profiles that are installed?

Axel F.

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