AirPods Max one ear louder than the other

The left side of my AirPods max sounds quieter than the right side, it feels like the higher frequencies are rounded off. I have reset the airpods, repaired, tried on multiple devices and also checked that my L/R balance and EQ settings are set to neutral. Even tried it in mono and it leans to the right.


Haven't had these £450 headphones for too long, they were working last night - I put them in the case and set them on a desk that has not been touched until now. I put them in and notice this issue. My ATH-M50s sound fine, it is not a problem with my ears.


I have tried all the advice for the other questions about this to no avail. I have cleaned the headphones inside. Not that any dust could've got in since I put them away given they were in the case.


What can I do? Very frustrating for such an expensive product I have kept safe.

Posted on Jan 6, 2023 11:38 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 05:20 PM

Hello stevengerrard1,


We would like to see how we can help you with your AirPods Max not sounding as expected. Just to confirm, have you reset your AirPods? Follow the steps in this link to reset: How to reset your AirPods Max


Should the issue persist after resetting, reach out to Apple directly for further support at: Get Support - Apple


Cheers!

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Question marked as Top-ranking reply

Jan 8, 2023 05:20 PM in response to stevengerrard1

Hello stevengerrard1,


We would like to see how we can help you with your AirPods Max not sounding as expected. Just to confirm, have you reset your AirPods? Follow the steps in this link to reset: How to reset your AirPods Max


Should the issue persist after resetting, reach out to Apple directly for further support at: Get Support - Apple


Cheers!

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AirPods Max one ear louder than the other

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