I am still getting spam even though I am using the block account feature. The mail ends up in the junk folder as an unread email. I have the latest update.

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Level 1

17 points

I am still getting spam even though I am using the block account feature. The mail ends up in the junk folder as an unread email. I have the latest update.

I am still getting spam even though I am using the block account feature. The (blocked) email subsequently arrives (after I have "block it") and ends up in the junk folder as an unread email. So I then have to click on it and manually delete it. In preferences I have "Enable blocked mail filtering" checked and I have "Move it to the trash" chosen. I have macOS version 12.6.2. I'm not positive but appears I am getting inundated with more and more spam from the same email types since I have been trying to apply this blocked feature.

iMac (24-inch, M1, 2021, 2 ports)

Posted on Jan 6, 2023 08:18 AM

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Answer 1

Jan 8, 2023 04:19 PM in response to Manxtony

Hello Manxtony,

To help us better assist you, can you let us know if this is happening with all blocked emails, or only a specific one? That information will help us plan how to proceed.

Please also check out this link to ensure those senders are blocked correctly, and how to adjust Junk Mail preferences in Mail on Mac, which may help: Change Junk Mail preferences in Mail on Mac

Use Junk Mail preferences in Mail to change options for managing junk mail and blocked senders.

To change these preferences in the Mail app on your Mac, choose Mail > Preferences, then click Junk Mail.

Thanks!

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Answer 2

Owl-53

Level 10

100,219 points

Jan 9, 2023 03:08 AM in response to Manxtony

Easiest I have found when Junk is properly identified and moved to Junk folder is as per below image.

No requirements to Open the Junk folder or the Junk messages at all

" Erase Junk Mail "

It or they vanish

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Answer 3

Manxtony Author

Level 1

17 points

Jan 9, 2023 08:25 AM in response to Brittany1416

To help us better assist you, can you let us know if this is happening with all blocked emails, or only a specific one?

I could not say ALL blocked mail but it is certainly a LOT more than one. I'll get maybe 14 emails 10 of which have been "blocked" and 4 newer ones. They appear to be from a similar source. Most do not even have a "unsubscribe" option.

Use Junk Mail preferences in Mail ...

As I stated above I am using the blocking function and have "move it to trash"

Tony

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Answer 4

Manxtony Author

Level 1

17 points

Jan 9, 2023 08:29 AM in response to Owl-53

Thank you! This is a good back up idea if I cannot get it fixed. (I tend to use an occasional junk email sometimes if it's got a discount coupon or the like so I do not want to delete them all whole sale at this point).

Tony

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I am still getting spam even though I am using the block account feature. The mail ends up in the junk folder as an unread email. I have the latest update.

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