Nikolkar Author

Level 1

4 points

Just dance app not opening

The just dance app is not loading at all. The internet is working, the app was reinstalled and still doesn't make difference. The app doesn't load on the apple tv 4k 2022. But it works on my older apple tv. And I've come to think that the the problem is somewhere in the software.

Apple TV 4K

Posted on Jan 6, 2023 05:12 AM

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Community Specialist

Posted on Jan 8, 2023 02:46 PM

Hi Nikolkar,

Thank you for participating in the Apple Support Communities. If the app is not opening, here are steps to help:

Quit the app and open it again to see if the issue persists: Switch quickly between Apple TV apps - Apple Support
Restart the device: Restart Apple TV - Apple Support
Check for updates to rule this out: Update Apple TV software - Apple Support
If the issue persists, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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Top-ranking reply

Community Specialist

Jan 8, 2023 02:46 PM in response to Nikolkar

Hi Nikolkar,

Thank you for participating in the Apple Support Communities. If the app is not opening, here are steps to help:

Quit the app and open it again to see if the issue persists: Switch quickly between Apple TV apps - Apple Support
Restart the device: Restart Apple TV - Apple Support
Check for updates to rule this out: Update Apple TV software - Apple Support
If the issue persists, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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Just dance app not opening

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