can't find sent messages in sent folder
Can't find sent emails in sent folder. Where are they?
iMac 27″, macOS 12.6
Can't find sent emails in sent folder. Where are they?
iMac 27″, macOS 12.6
Hello jacini,
Let's start off by checking the helpful information in this article that was linked to your posting: If you can’t send or receive email on your Mac. Though slightly different than the issue you are describing, these steps may still help with this behavior.
"Check for status messages
You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.
Remove your email account, then add it back
If no other solutions work, follow these steps:
If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your device, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Hello jacini,
Let's start off by checking the helpful information in this article that was linked to your posting: If you can’t send or receive email on your Mac. Though slightly different than the issue you are describing, these steps may still help with this behavior.
"Check for status messages
You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.
Remove your email account, then add it back
If no other solutions work, follow these steps:
If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your device, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
can't find sent messages in sent folder