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Can't login to Apple music

Hello,


I cannot login to Apple Music on my pc as of 1/1/23. I am logged into it on my iPhone and everything is working fine there. My subscription is up to date. When I try to login, it asks for username and password, then it goes away and nothing happens. There is a message in the middle of the screen saying, "An error has occurred. Try again." I keep trying but same thing happens again. I know the login info is correct because I used it to sign in to this forum. I have restarted my computer, cleared cache and browsing history, signed out on my phone and signed back in. Anything else I should do?


Thanks!

Posted on Jan 2, 2023 2:37 AM

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Posted on Jan 2, 2023 9:17 AM

That didn't work. But now I do have pics of artists on the page, but it just does nothing when I try to sign in.

5 replies

Can't login to Apple music

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