One earphone on Beats Pro doesn’t work
One earphone on Beats Pro doesn’t work. I’ve done a factory reset. When in the case, earphone shows its charging. When taken from the case it doesn’t work.
User profile for user:
R_Gabriel
User level:
Community Specialist
Hi Jshoe2000,
It might be helpful for you to speak with Apple directly about this issue. Click the link below, choose the phone number for your region from the list, and call when it is convenient.
Contact Apple for support and service - Apple Support
Kindest regards!